Remote Customer Support Specialist Job at Floor & Decor, New York, NY

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  • Floor & Decor
  • New York, NY

Job Description

Floor & Decor is seeking a Case Management Customer Service Specialist. This remote, work-at-home role focuses on providing product and service information while resolving customer issues with empathy and professionalism. You will communicate with a diverse set of internal and external customers, prioritizing timely responses, documenting cases in Salesforce, and escalating where needed to protect customer satisfaction and brand experience. #J-18808-Ljbffr

Job Tags

Remote work

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