Job Description

Job Description

Job Description

Join Our Team as a General Manager at the brand-new Hampton Inn Raleigh Cary Alston Town Center!

At Parks Hospitality Group , you'll play a key role in leading the opening and ongoing operations of this exciting new property. This is a unique opportunity to be part of the inaugural leadership team, helping shape the culture, build the team from the ground up, and set the standard for exceptional guest experiences from day one! As General Manager, you will oversee all aspects of the hotel’s operation, including team leadership, financial performance, operational excellence, and delivering outstanding service for every guest.

What You’ll Do:

• Oversee all hotel operations, ensuring guest satisfaction, safety, and compliance with brand standards.
• Manage hotel staff across all departments, providing leadership, training, and support.
• Monitor financial performance and implement strategies to improve profitability.
• Develop and execute sales and marketing strategies to increase occupancy and revenue.
• Ensure the hotel complies with all legal and regulatory requirements.
• Handle guest feedback and complaints, ensuring high levels of satisfaction and loyalty.
• Work with department heads to create operational plans and set performance goals.
• Foster a positive workplace culture and ensure ongoing team member development.
• Manage inventory and ordering, ensuring efficient and cost-effective operations.

What You’ll Need:

• 4+ years of hotel management experience, with 2 years of prior General Manager experience required.
• Hilton experience highly preferred.
• Strong leadership and financial management skills.
• Excellent communication and interpersonal abilities.

Why You’ll Love Working Here:

• Competitive pay and comprehensive benefits, including medical, dental, and vision from day one.
• 401(k) with company matching to help you plan for the future.
• Paid time off (PTO) for all team members, because we value your well-being.
• Team Member Recognition Program to celebrate your achievements.
• Discounts on hotel stays and dining.
• Opportunities for personal and professional growth within Parks Hospitality Group, a company recognized as a Best Place to Work.

About Us:

At Parks Hospitality Group, we strive for excellence in everything we do. Our team is dedicated to delivering outstanding service and creating memorable experiences for our guests. We offer a supportive and collaborative environment where you can grow professionally and be recognized for your contributions.

Location:

Hampton Inn Raleigh Cary Alston Town Center | 4050 St. Martin St., Cary, NC 27519

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