Live Chat Agent Job at ADF Medical, United States

R0dsRGFqdmlwU2FUc0t2WU5aMWczeWE5Nmc9PQ==
  • ADF Medical
  • United States

Job Description

JOB OPENING - Live Chat Agent ADF Medical Services Inc.

We're hiring an energetic and professional Live Chat Agent to deliver real-time support to our patients and clients online. If you're a fast typist with a friendly attitude and strong written communication skills - this role is perfect for you.

Role: Live Chat Agent


Department: Customer Support & Patient Services


Location: Fully Remote Type: Full-Time / Part-Time

Requirements

What You'll Do:
  • Respond to patient and client inquiries instantly through our live chat system
  • Provide helpful and accurate information on services, appointments, billing, and support
  • Manage multiple live chat conversations simultaneously with speed and professionalism
  • Log and document all chat interactions accurately in our CRM system
  • Identify and escalate urgent or unresolved issues to the appropriate team
  • Deliver a consistently positive and professional patient experience in every chat
  • Adhere strictly to HIPAA guidelines and patient confidentiality protocols at all times
Benefits

What We Offer:
  • Competitive pay
  • Health, dental & vision benefits (full-time employees)
  • Paid time off & paid holidays
  • Flexible shift options including evenings and weekends
  • Supportive team environment and ongoing coaching
  • Career growth and advancement opportunities within ADF Medical Services

Job Tags

Full time, Part time, Remote work, Flexible hours, Afternoon shift

Similar Jobs

sageHaus LLC Defunct

Housekeeper & Household Assistant Job at sageHaus LLC Defunct

 ...10:00 AM Wednesdays are avoided due to the family's regular cleaning service Occasional flexibility for vendor appointments or maintenance...  ...a hands-on Housekeeper & Household Assistant to help keep our home clean, organized, and running smoothly day-to-day. This role is... 

Royal Caribbean Cruises, Inc.

Security Officer Job at Royal Caribbean Cruises, Inc.

Security OfficerThe Security Officer provides a highly visible security presence during gangway operations and throughout the vessel...  ...areas: Armed Forces, Maritime Security, Aviation Security, Private Security Contracting, Law Enforcement, or Hotel/Hospitality... 

Prestigetravelpartner

Remote Travel Content & Marketing Coordinator - Entry Level Job at Prestigetravelpartner

 ...travel agency is seeking a Travel Content & Marketing Coordinator to support their travel team...  ...for those passionate about travel and digital marketing. Responsibilities include...  ...offers, and researching trends. No prior experience is needed, making it ideal for beginners... 

CHRISTUS Health

Registered Nurse Float IV - RN Staffing Pool Job at CHRISTUS Health

 ...Emergency)~5 years of experience preferred Licenses, Registrations, or Certifications BLS required ACLS required RN License in the state of employment or compact required PALS is required at CHRISTUS Children's Hospital NRP is required at... 

ARR Healthcare

Physician (MD/DO) - Reproductive Endocrinology & Infertility (REI) in New York Job at ARR Healthcare

 ...weekly pay (inquire for details) Start Date: ASAP About the Position A private practice in Manhattan, NY, is adding another REI physician to its women's health team. Step right into a busy, well-managed practice with experienced support staff. Opportunity...