Job Description
The Corporate Beverage Manager will oversee the beverage operations across all units, coordinating the development and implementation of a comprehensive beverage strategy that enhances the guest experience and drives revenue growth. This is a leadership position requiring strong multi-unit management experience, a keen eye for detail, and the ability to inspire and develop a high-performing beverage team. The successful candidate will be responsible for setting operational standards, overseeing budgets, maintaining quality control, and driving marketing initiatives that align with our brand's vision.
Key Job Responsibilities: - Leadership & Team Development:
- Lead and support the beverage departments across all units to ensure the achievement of financial and operational targets.
- Oversee the development and training of all beverage staff, including implementing a Mixologist Training Program and continuing education for Bar Managers and General Managers.
- Evaluate team members and managers, providing constructive feedback and fostering a culture of continuous improvement.
- Coordinate with Human Resources to recruit, interview, and hire top talent for the Beverage Department.
- Operations & Financial Management:
- Manage and maintain beverage inventories, ensuring proper controls and cost management.
- Develop and implement beverage reports, forecasts, and budgets, working closely with the Director of Operations.
- Review weekly sales reports, analyze performance, and provide a summary of results to the Director of Operations.
- Ensure adherence to department policies, procedures, and service standards.
- Monitor and drive the achievement of beverage sales goals, working with marketing to develop programs that boost sales and enhance brand visibility.
- Negotiate with vendors to ensure high-quality products and competitive pricing.
- Quality Control & Guest Experience:
- Exercise quality control within the beverage department, ensuring consistency and excellence in service delivery across all units.
- Establish and enforce high standards of service, always prioritizing the guest experience while maintaining flexibility in responding to changing needs.
- Ensure that all cocktail programs reflect the importance of attention to detail and finesse in every service interaction.
- Develop and maintain a seasonal beverage menu program and oversee its execution in each market.
- Marketing & Brand Alignment:
- Coordinate with the Marketing team to promote our beverage offerings across all platforms, driving customer engagement and brand recognition.
- Identify opportunities for sales growth in each market and report findings monthly to the Director of Operations.
- Be an expert in the field of mixology, continually researching trends and innovations to keep the program fresh and aligned with industry standards.
- Implement and maintain marketing initiatives to support beverage sales and brand goals.
- Operational Coordination:
- Coordinate beverage operations with all other departments to ensure seamless guest service and satisfaction.
- Establish and maintain effective internal controls to optimize the Food and Beverage operation.
- Prepare and adhere to the beverage department's annual budget, ensuring fiscal responsibility in all areas of operation.
Requirements
- Experience:
- Minimum of 1 year of multi-unit management experience in a beverage or hospitality environment.
- Proven track record in operating a successful business across multiple locations, with a strong focus on beverage management.
- Extensive knowledge of each market and related meeting industry.
- Skills & Knowledge:
- In-depth knowledge of mixology, spirits, wine, and beer, and the ability to create and implement beverage programs that meet the highest standards of quality and innovation.
- Strong organizational skills, with the ability to plan and execute special events and promotional activities.
- Excellent personnel management skills to hire, train, and motivate a diverse team.
- Strong oral and written communication skills, with the ability to engage with both staff and customers effectively.
- Operational & Financial Awareness:
- Experience with budgeting, forecasting, and inventory management in the beverage industry.
- Strong understanding of cost control, sales strategies, and vendor negotiations.
- Other Qualifications:
- Exceptional people leadership skills, with a focus on identifying talent, developing teams, and creating a positive, productive work environment.
- Adaptability to changing priorities and the ability to respond to evolving guest needs.
- Availability for occasional travel to oversee operations in multiple markets.
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