Job Description

Harvard Resource Solutions is seeking Appointment Setters for our client in Waterford on a temporary basis.

3-4 weeks +

Potential to convert to direct hire for the right candidate ( Based upon performance and attendance)

Pay: $20/hr.

Full time ( 40 hours )

We are seeking a motivated and customer-focused Appointment Setter. In this role, you will make 50–70 outbound calls per day during a 7-hour working day (8-hour shift) to follow up on company-provided leads. Your primary responsibility will be to speak with prospective customers, gather basic information, and schedule appointments for our Outside Sales Representatives using our appointment scheduling system.

Key Responsibilities

• Make 50–70 outbound calls daily to prospective customers.
• Follow up on company-provided warm/hot leads in a professional and friendly manner.
• No cold calling. Prospects have called in requesting information.
• Gather customer information and qualify interest.
• Schedule appointments for Outside Sales Representatives.
• Accurately enter customer information and appointment details into the company's scheduling system.
• Maintain a positive customer experience while meeting daily call and appointment goals.

Requirements

• High school diploma or equivalent.
• Previous experience in customer service, call center, appointment setting, inside sales, or telemarketing preferred.
• Excellent verbal communication and interpersonal skills.
• Comfortable making 50–70 outbound calls per day and working toward daily performance goals.
• Strong customer service skills with a professional and friendly phone demeanor.
• Ability to gather information accurately and schedule appointments efficiently.
• Basic computer skills with the ability to navigate multiple systems and enter data accurately.
• Strong organizational skills and attention to detail.
• Self-motivated with the ability to work independently and manage time effectively.
• Reliable attendance and a positive, team-oriented attitude.

If you are a high performer and would like to work for an equally high performing company and you think the above opportunity is appropriate for you, we invite you to apply to this job and email your resume to ***email_hidden***

We treat all resumes with strict confidentiality. We will always contact you first before submitting your resume to our client(s) for review. If you do not receive correspondence, you are not a fit for this position.

At Harvard Resource Solutions, our talent acquisition team is proud to provide our clients with the most qualified Administrative & Clerical talent in the industry today

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