Job Description

ABOUT THE JOB The Accounts Receivable Manager is responsible for the timely and accurate exchange of customer payment information through the electronic interface between the lockbox bank, Helena's remittance processing system and Oracle accounts receivable, with a primary goal of producing accurate customer accounts and statements. This position also involves leading several members of the team. WHAT YOUR DAY WILL LOOK LIKE Manages timely and accurate exchange of customer payment information through the electronic interface between the lockbox bank, Helena's remittance processing system and Oracle accounts receivable. Communicates system failures and monitors resolutions. Processes monthly customer statements after all payments are reconciled, communicates with statement vendor to ensure timely printing and mailing and monitors statement schedule to ensure Oracle's prompt user availability. Manages the Helena finance monthly funding process including requesting special loan advances, ensuring accurate payment posting, monitoring receipt of funds from Helena finance loan vendors, error correction and return of unneeded advances. Develops and communicates team policies and procedures. Provides training to location team members. Researches and reconciles customer payment disputes. Manages the daily workload of the corporate cash application unit. Ensures research and reconciliation of exception payment transactions. Compiles and maintains statistical data tracking payment volumes by business unit and formats the information into spreadsheets and charts. Provides leadership with decision-making information. Travels to business unit locations as needed to present and train on the cash application process and other various projects. Manages other members of the team. May be required to operate a company vehicle. Provides excellent customer service to all internal and external customers. Other work-related duties as assigned by leader. Reliable and regular attendance is required. Follows all company policies and procedures. EDUCATION & EXPERIENCE Bachelor's degree in finance, accounting, business or related field is required. Five years of related work experience is required. Accounts Receivable and Cash Applications experience is preferred. Leadership experience is preferred. SKILLS & QUALIFICATIONS Ability to acquire a total understanding of the bank's lockbox process, Helena's Oracle accounts receivable software, the online business center for customer payments and location cashiering and i-payments and Helena's finance funding process. Accounts receivable and cash application experience is preferred. Leadership experience is preferred. Problem-solving skills. Computer skills including working knowledge of Microsoft Office are required. Working knowledge of Oracle applications is preferred. Ability to read, write and speak in English is required. Communicating in Spanish is a valuable skill at Helena. Travel by various means up to 5% is required. Valid U.S. driver's license is required to drive a company vehicle. BEING A LEADER AT HELENA In this leadership role, you will be responsible for overseeing other team members, including interviewing, hiring, training and coaching employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees and addressing complaints and resolving problems by following all Helena's policies, procedures and applicable laws. WORK ENVIRONMENT & PHYSICAL ASPECTS OF THE JOB The work environment for this position is that of a typical office environment where the noise level is mostly quiet. The position requires using hands for many tasks and talking, hearing, walking, standing and sitting. Occasionally, you may be required to lift or move up to 10 pounds. BENEFITS AT HELENA Health, Dental & Vision Insurance STARTS THE SAME DAY YOU DO! Earn up to $3,000 in Reward Dollars from Helena for your Health Savings Account (HSA). Access your earned pay between paydays through Earned Wage Access (EWA) with DailyPay. Helena's robust 401(k) Savings Plan offers a 100% company-match up to 5% starting on your first day, increasing to 10% based on service. Three-year vesting on company-match with 1,000 hours of service. Up to 15 days paid time-off plus 9 paid holidays. Free Term Life Insurance at 1x your annual base pay. Free Short & Long-Term Disability. Up to four weeks of paid Parental Leave. Education Assistance. And much more. ADDITIONAL INFORMATION Successful completion of a drug screen and background check is required for all positions at Helena. Helena supports individuals with disabilities, and reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions. Helena is an equal opportunity employer. #J-18808-Ljbffr

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